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Thread: How many of your clients ACTUALLY send you referrals?

  1. #1
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    How many of your clients ACTUALLY send you referrals?

    Provided that you've asked at the right time (right after closing or after giving them a great results) how often do your clients send you referrals? I know some will send multiple while others will send absolutely nothing but on average what % give you solid referrals that end up closing?

    Really interested in hearing this as I've been a dummy and not implemented this strategy into my client base at the moment.

  2. #2
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    In the past when I was still very much in Offline Marketing, I'd say around 30% of my clients gave me referrals. I always tried to go above and beyond with how I treated them, and I also gave them additional free thibgs if they gave me a referral. I usually wait a couple days after the initial day of giving my service.

    I would also only ask them for some referrals if I know we had a really good connection as customer and service provider.

  3. #3
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    About one out of three clients actually has a name ready to give me. After a few months with me, they have bragged (or complained) to several business friends. I was the names of the people they bragged to.

    The important thing isn't to ask for referrals. The most important step is to have the client introduce you, by phone.

    I just don't call referrals unless they are waiting for my call, and have already agreed to see me.

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    How this leads to a lot more referrals than you're used to. Instead of “hoping” for one or two referrals from a partner, you've opened an opportunity to get 10 or 20 or 100 (yes really) referrals from a single referral partner. I'll wager that's more than you get in a year from all of your current partners put together ...

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